ELLAAccessibility of ELLA
ELLA is made for disabled people and the people who support them, so it has to work for them. This page says what we aim for and how to tell us when we fall short.
What we aim for
The accessibility statement says that you should be able to:
- use ELLA with a screen reader such as VoiceOver, NVDA, JAWS or TalkBack;
- use it fully with a keyboard, with a skip link and keyboard shortcuts you can turn off;
- zoom up to 400 percent without text spilling off the screen;
- change the text size, use bold text, high contrast and reduce motion in Settings;
- use speech recognition software;
- get results in large print, accessible PDF, Word, EPUB, HTML and braille.
We aim to meet WCAG 2.2 level AA.
What we have not done yet
No independent audit of ELLA has been done yet, and one is planned. The statement will list the parts that are not fully accessible once it is complete. Read the whole accessibility statement.
Settings that help
In Settings, under "App display and keyboard", you can change the display and keyboard settings, including high contrast and reduced motion. See accessibility profile for how results look.
Report a barrier
Email [email protected] with "accessibility" in the subject. Tell us:
- the page or feature;
- what you were trying to do;
- the device and assistive technology you use.
Information in another format
If you need information in large print, braille, easy read or an accessible PDF, email [email protected]. We will reply within 5 working days.
If you are not happy with our reply
You can contact the Equality Advisory and Support Service. The accessibility statement has the details.
What ELLA produces
ELLA's outputs are checked by automated validators, but they are made with AI and can contain accessibility errors. Read the chat reply and check the downloaded files. See checking your results.
Still stuck?
Browse the help centre, or contact support and say what you were trying to do.