Word documents

A Word file is the best starting point. Its structure is there for ELLA to use, so everything else, from braille to large print, starts better.

What ELLA uses

What ELLA can fix

When these are missing or wrong, ELLA can add or repair them and tell you what it did. It makes a repaired copy for you to download. Your original file is left as it was.

Help ELLA by authoring well

Track changes

Accept or reject tracked changes before you upload, so the file holds only the text you want in the result.

Old .doc files

ELLA accepts the older .doc format as well as .docx. A .docx file gives the most reliable result, so if a .doc file is refused or the result looks wrong, save it as .docx and upload that instead.

Ask for what you need

"Fix this file's accessibility problems and keep the layout" and "make large print at 20 point" both work. See upload a document.

Still stuck?

Browse the help centre, or contact support and say what you were trying to do.