Create an ELLA account

You need to be 13 or over to have your own ELLA account. If you are 13 to 17 you can sign up yourself. You do not need a parent's permission. If you are under 13, a teacher, parent or carer can use ELLA to make accessible copies for you.

ELLA is invite only. To make an account you need an invitation. You can join the waitlist at autodots.ai, and we will email you when a place is free.

Sign up

  1. Open the link in your invitation email. It opens the ELLA sign-up page. The link works once and expires after 14 days.
  2. Give the month and year you were born. ELLA asks for the month and year only, not the day.
  3. Enter your first name, last name and the email address the invitation was sent to.
  4. Tick the box to agree to the terms of service. The page links to the terms, the acceptable use policy and the privacy policy so you can read them first.
  5. Choose "Send email verification link". You can also tick a box if you want occasional product updates. It is your choice, and you can leave it empty.
  6. Open the email. Follow the link in it, or paste the link or code into the box on the page.
  7. Choose "Create your passkey" and follow your device's prompts.

What a passkey is

A passkey replaces a password. Your phone, laptop or security key keeps it, and you unlock it with your fingerprint, face, PIN or the key itself. ELLA does not ask you to make or remember a password.

The passkey page explains signing in. If you lose access to your passkey, see lost your passkey.

If you are under 18

Accounts for people aged 13 to 17 have extra privacy protection. ELLA does not collect product analytics from them and does not ask them to share their requests. It sends no marketing emails unless you choose them.

If the email does not arrive

Check your spam or junk folder. The page has a "Resend email" button, which you can use after a short wait. Check that you typed the address correctly. If you still have no email, contact support.

If you do not have an invitation

ELLA is invite only, so you cannot make an account without one. You can join the waitlist at autodots.ai to ask for an invitation.

Still stuck?

Browse the help centre, or contact support and say what you were trying to do.