Your monthly allowance explained
ELLA is invite only. You can join the waitlist at autodots.ai to ask for an invitation.
ELLA is free at the moment. Your account gets a monthly allowance of credits.
What a credit is
ELLA measures use in credits. Each request uses a number of credits based on the work it needs. Credits are not money. They have no cash value, and you cannot sell, transfer or exchange them.
Where to see how much you have used
Settings starts with a line such as "Usage: 40% of this month's credits used. Resets on 1 December." The usage page shows today's share as well as this month's.
When no credits are used
If ELLA cannot do a request, it fails, or it delivers nothing, no credits are used. If only some of the files you asked for are delivered, only those are counted. A reply that only answers a question, with no file, uses a small number of credits for the conversation.
How long credits last
Unused credits do not roll over. Your allowance starts again on the day Settings shows.
File limits
Your chat shows the current limits beside Add a file.
If a number looks wrong, see credits not as expected.
Still stuck?
Browse the help centre, or contact support and say what you were trying to do.