ELLAUsage limit reached
ELLA has limits so that it stays available for everyone. You may meet one of these limits.
ELLA is invite only. If you do not have an account yet, you can join the waitlist at autodots.ai.
"You've reached today's limit for your account. It resets at midnight UTC."
Each account has its own daily limit. It counts the credits held for your running requests and the credits used by finished ones, from midnight UTC. Other people's use does not count against yours. The usage page shows how much of today's share you have used. Wait until midnight UTC.
"Accounts from your network address have reached today's limit. It resets at midnight UTC."
ELLA also limits how much all the accounts on one network address can use in a day. If someone else on your network has used it up, your account waits until midnight UTC too.
"ELLA has reached today's usage limit; please try again tomorrow."
ELLA's total use for the day has reached its ceiling. Every new request is refused until the next day. Nothing is wrong with your file or your account. The chat shows the refusal.
"Too many requests. Please wait a few minutes and try again."
You, or someone on your network, made many requests or sign-in attempts in a short time. Wait a few minutes.
A queue
ELLA runs a limited number of requests at once for each person. If you send many at the same time, some wait their turn.
How long to wait
The daily limits reset at midnight UTC. The short-term limit clears within minutes. A queue clears as your earlier requests finish. If a limit has not cleared after a day, that is worth telling us about.
What to do
- Wait, then try again.
- If you need a result urgently and the limit is in your way, contact support and say what you need it for.
Credits and limits
Limits are not the same as credits. ELLA also sets how many files you can send and how large each can be. See your monthly allowance.
Still stuck?
Browse the help centre, or contact support and say what you were trying to do.